لا تستطيع أن تتكلّم بما لا تعرف، ولا أن تشارك بما لا تشعر به، ولا أن تنقل ما لا تملكه، ولا أن تعطي ما لا تمتلكه. لكي تعطيه وتشاركه ويكون فعّالًا، يجب أولًا أن تملكه. التواصل الجيّد يبدأ بإعداد جيّد.

“You cannot speak that which you do not know. You cannot share that which you do not feel. You cannot translate that which you do not have. And you cannot give that which you do not possess. To give it and to share it, and for it to be effective, you first need to have it. Good communication starts with good preparation.”Jim Rohn